MENU

All Items are hand crafted by some of the UK’s finest crafstmen and women and artists. Each piece is a little different every time and totally unique to the customer.

Frequently Asked Questions

Have any questions? Please drop us a message using the Contact Us page and we will be sure to respond as soon as possible.

  • Please read and understand our Terms and Conditions before any purchasing. If you have an item that is eligible for a refund and returned to us safely, we will notify you once received and has undergone a workshop inspection. If the item has passed the inspection, you will be notified if your refund has been approved and shall be processed to your original payment method. Please allow a few days for the transaction to be complete.

    We currently do not provide any overseas shipping options or transactions. UK and Northern Ireland only (for now!)

  • If your piece is in stock and Ready To Ship, this will be dispatched within 1-2 working days from purchase. If it is a Pre-Order Item, please allow a minimum of 6 weeks for dispatch. With more complicated bespoke items, please allow a minimum of 20 weeks.

    If you want to purchase something that is out of stock and you wish to Pre-order, please feel free to Contact Us and we shall do our very best to accomodate.

    If you need your item a little sooner, please understand that everything we make is from scratch. We will try our hardest to exceed your deadlines but cannot make any guarantees. In the meantime, take a look at what we have in stock.

    Please ackowlege that for items that cost more than £5000 will be organised by a private courier and costs may vary. An agreement will be made with the customer before proceeding.

  • My son!! When he was first learning to talk, he was delayed in his speech and had trouble saying ‘mama’ or ‘mummy’ so he called me Babu instead.

    FYI - He has zero issues with talking now!

  • We take great pride in our jewellery pieces and take great care in crafting these pieces with artistry at its finest. We strongly believe that all your jewellery should be crafted to last not just one liftime, but many!! Most jewellery items are somewhat durable but not indistructable. Over time, it will naturally evolve, some natural wear and tear and become dull - all very normal!!

    Unless it is an engagement/wedding ring, treat your BABU Jewellery as occasion wear. Any repairs are not covered in the price.

    Take a look at our jewellery care section.

  • All Bespoke pieces are crafted with a lot of dedicated skills and artistry and need adaquate time in order to develop and therefore takes time. If you have a short deadline, consider taking a look at any Ready To Wear items that are in stock or Pre-Order today.

    If you choose to begin with a bespoke journey with Babu Jewellery, rest assured it will be worth the wait!

  • In this current climate, the prices of gold especially, is unpredictable, unprecidented and somehwat a little scary. However, at Babu Jewellery, we fully believe that a well crafted piece of jewellery is for everyone!! If you see something you like but want it in a more wallet friendly metal like Silver or 9ct gold, please contact us and pre-order your piece and we will do our best to accomodate.

  • All pieces of BABU Jewellery are entirely handcrafted within the UK. Babu jewellery strongly supports the local crafstmen, artists, stone setters and polishers.

    Each piece is posted and packaged in resyclable paper and packaging or can be re-used for something else. We strongly hold our views and values to ethically sourced stones, metal and all other materials.

  • If the piece you have purchased online is in stock or Ready to Ship, you cannot cancel your order. This is due to the fact that it will be posted to you within 1-2 working days.

    For all Bespoke or Made to Order Items, you may cancel your order within 7 days from purchase. However, please note that there is a Non-Refundable 50% deposit.